Toll Aviation Jobs – Toll Aviation Senior Property Manager Careers Opportunity

At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions – from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.

Flexible Location: Melbourne, Adelaide or Brisbane.

Due to ongoing growth within the business, an exciting opportunity exists for a Case Manager to join our Toll Transitions team based in either Melbourne, Brisbane or Adelaide. As a Case Manager, you’ll play a crucial role in supporting relocation initiatives by being the single point of contact for Australian Defence Force (ADF) Members & their families during their relocation across Australia. Our Case Managers strive to ensure that all ADF Members experience a superior relocation.

This is a permanent fulltime role, operating during standard business hours Monday – Friday. This role offers job security, long term career growth and development opportunities, alongside hybrid work arrangements and a positive team environment where you’ll feel encouraged to grow.

As the Case Manager, your responsibilities will include:

• Delivering a high-quality end to end relocation experience to your relocating ADF members and their families through world class case management, policy compliance, advocacy and escalation resolution.
• Expectation management ensuring Members and their families understand service scope and the relocation life cycle.
• Proactive and technically competent administration of Defence relocation policy & entitlements ensuring benefits and entitlements are in accordance with policy and Client Key Performance Indicators.

What are we looking for:

• Case management experience in a similar role would be advantageous (i.e., global mobility, assignment management, insurance or travel)
• The ability to interpret policy and legislation
• Effective communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders
• Strong attention to detail & time management skills
• Proficiency in all Microsoft applications

Be Connected

With a bold vision and innovative drive, join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn than we encourage you to apply anyway. We know that some people hesitate to apply to jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.